Your Trust is Our Priority

Why stay on DiasporaBuild?

DiasporaBuild is built as a digital trust layer. Every feature is designed to protect your investment and ensure transparency throughout your project.

Your advantages on DiasporaBuild

Payment Protection

Your payments are secured in escrow until each project milestone is validated.

Independent Inspections

Certified inspectors verify work quality before any payment is released.

Dispute Resolution

Our team intervenes in case of disagreement to find a fair solution.

Complete History

All your exchanges, documents and payments are archived and accessible.

Refund Guarantee

In case of non-compliant work, you are protected by our guarantee.

Dedicated Support

A team available to assist you at every step.

How your investment is protected

Secure payment hold

  • Your funds are placed in escrow when the milestone is created
  • Payment is never transferred directly to the contractor
  • You keep full control until approval

Risks blocked

Funds disappearing
Payment without work done
Compare the risks
Off-platform transactionDiasporaBuild protected transaction

Protection score

25%
No escrow
No independent inspection
No recourse in case of dispute
No real-time tracking
Unverified professionals
No audit trail
Platform rules

For Clients

  • Make all your payments via DiasporaBuild to benefit from protection
  • Use the built-in messaging to keep a record of your exchanges
  • Off-platform transactions are not covered by our guarantee

For Contractors (Contractors & Inspectors)

  • Respect the terms of use to keep your account in good standing
  • Circumventing the platform leads to progressive sanctions
Sanctions for circumvention:
1st warning

Warning notification

2nd warning

7-day suspension + Visibility penalty

3rd warning

Permanent ban + Earnings freeze

For Suppliers

  • You can sell outside the platform while respecting our commitments
  • Maintain honest interactions with clients
  • Take advantage of Premium to boost your visibility and access analytics

Real-world scenarios

Situation

A contractor asks for 50% upfront payment before starting work.

DiasporaBuild

On DiasporaBuild, funds are held in escrow. The contractor only receives payment after each milestone is validated.

Outcome

Your money is protected. The contractor is motivated to deliver because payment is conditional on inspection.

Situation

Photos sent show an advanced site, but in reality work has stalled.

DiasporaBuild

The independent inspector physically visits the site and compares against the defined acceptance criteria.

Outcome

The fraud is detected. Payment remains frozen and a dispute is automatically opened.

Situation

The contractor proposes to finalize the project off-platform to avoid fees.

DiasporaBuild

Any attempt to bypass is monitored. Off-platform messages are not protected.

Outcome

If you accept, you lose all protection. The contractor risks a permanent ban.

Legal Protection

Each DiasporaBuild user signs a legal agreement adapted to their role before being able to use the platform.These documents clearly define our mutual commitments and protect you at every stage.

Support and Escrow Mandate Agreement

For Clients (Investors)

DiasporaBuild is a digital intermediary, NOT a builder
Your funds are protected in Escrow until validation
Independent inspections before each payment
Clear limitation of liability
Mediation procedure in case of dispute
Data protection (GDPR)

Professional Partnership Framework Agreement

For Contractors (Contractors & Inspectors)

Anti-Fraud & Falsification Clause
Mandatory Professional Liability Insurance (PLI)
Immediate sanctions in case of fraud

Anti-Fraud & Falsification Clause

Every professional partner formally commits to never:

  • Falsify reports, photos or documents
  • Artificially inflate costs
  • Present a third party's work as their own
  • Soliciting off-platform payments

Sanction: Immediate termination, payment freeze, reporting to authorities, permanent ban and legal proceedings.

Professional Liability Insurance (PLI)

Each professional partner must maintain active PLI insurance covering all of their activities on the platform. Lack of insurance leads to immediate account suspension. This requirement protects clients against any damage related to the work.

Frequently asked questions

The client approves each payment after receiving the inspection report. The inspector recommends, but only the client decides.

Timestamped photos/videos, certified inspection reports, platform messages, and signed delivery documents are accepted.

An independent inspector, certified by DiasporaBuild, visits the site at each key milestone. They produce a detailed report with photos and recommendations.

The mediation team intervenes within 48h. Resolution typically takes 5 to 10 business days depending on complexity.

No. Payments are managed via Stripe. DiasporaBuild orchestrates the process (escrow, validation, release) but never directly handles your funds.

Bypassing is detected and progressively sanctioned: warning, 7-day suspension, then permanent ban with earnings freeze.

Yes. Inspectors are certified separately and have no financial ties to contractors. They are randomly assigned.

Yes. You can open a dispute within 7 days of receiving the report. A new inspection can be requested.

Let's build together with confidence

DiasporaBuild is committed to protecting your projects and ensuring fair professional relationships between all parties.

Payment protection
Certified inspections
Francophone support