Your Trust is Our Priority

Why stay on DiasporaBuild?

DiasporaBuild is built as a digital trust layer. Every feature is designed to protect your investment and make your project's progress verifiable.

Secure payment system

Your money never reaches the site without proof

Each milestone is funded and held, verified on the ground, and only then released — never the other way around.

DIASPORABUILD CLOUD

YOU — DIASPORA

"I fund milestone #2: foundations"

secured payment
FUNDS HELD

FUNDS HELD

Not released to the site

No direct transfer

Released only on validated proof

inspection mission
verdict

INSPECTOR

Independent · read-only

Geotagged photo report

released after validation

CONTRACTOR

Paid milestone by milestone

Verified profile · Trust Passport

work delivered
CONSTRUCTION SITE — AFRICA

MILESTONE #2 · FOUNDATIONS

Real progress · timestamped, geotagged photos

If the inspection fails → funds are not released

Your advantages on DiasporaBuild

Payment Protection

Each stage payment is released only after the stage has been validated by an inspector.

Independent Inspections

Certified inspectors verify work quality before any payment is released.

Dispute Resolution

Our team intervenes in case of disagreement to find a fair solution.

Complete History

All your exchanges, documents and payments are archived and accessible.

Dispute and refund

If the work does not comply, you open a dispute: the funds for the disputed milestone are not released while the case is reviewed.

Dedicated Support

A team available to assist you at every step.

How your investment is protected

Payments are processed by our payment provider Stripe. A milestone amount is collected on the DiasporaBuild account, then transferred to the professional after the inspector's report and your confirmation. DiasporaBuild is not a financial institution and does not provide a regulated escrow account.

Secure payment hold

  • Your funds are collected and held when the milestone is created
  • Payment is never transferred directly to the contractor
  • You keep full control until approval

Risks blocked

Funds disappearing
Payment without work done
Compare the risks
Off-platform transactionDiasporaBuild protected transaction

Protection score

25%
No milestone payments
No independent inspection
No recourse in case of dispute
No real-time tracking
Unverified professionals
No audit trail
Platform rules

For Clients

  • Make all your payments via DiasporaBuild to benefit from protection
  • Use the built-in messaging to keep a record of your exchanges
  • Off-platform transactions receive no platform protection

For Contractors (Contractors & Inspectors)

  • Respect the terms of use to keep your account in good standing
  • Circumventing the platform leads to progressive sanctions
Sanctions for circumvention:
1st warning

Warning notification

2nd warning

7-day suspension + Visibility penalty

3rd warning

Permanent ban + Earnings freeze

For Suppliers

  • You can sell outside the platform while respecting our commitments
  • Maintain honest interactions with clients
  • Take advantage of Premium to boost your visibility and access analytics

Typical situations

Situation

A contractor asks for 50% upfront payment before starting work.

DiasporaBuild

On DiasporaBuild, payment is tied to the project milestones. The contractor only receives payment after each milestone is validated.

Outcome

Your money is protected. The contractor is motivated to deliver because payment is conditional on inspection.

Situation

Photos sent show an advanced site, but in reality work has stalled.

DiasporaBuild

The independent inspector physically visits the site and compares against the defined acceptance criteria.

Outcome

The fraud is detected. Payment remains frozen and a dispute is automatically opened.

Situation

The contractor proposes to finalize the project off-platform to avoid fees.

DiasporaBuild

Any attempt to bypass is monitored. Off-platform messages are not protected.

Outcome

If you accept, you lose all protection. The contractor risks a permanent ban.

Legal Protection

Each DiasporaBuild user signs a legal agreement adapted to their role before being able to use the platform.These documents clearly define our mutual commitments and protect you at every stage.

Support and Milestone Payment Mandate Agreement

For Clients (Investors)

DiasporaBuild is a digital intermediary, NOT a builder
Your funds are only released after your validation
Independent inspections before each payment
Clear limitation of liability
Mediation procedure in case of dispute
Data protection (GDPR)

Professional Partnership Framework Agreement

For Contractors (Contractors & Inspectors)

Anti-Fraud & Falsification Clause
Mandatory Professional Liability Insurance (PLI)
Immediate sanctions in case of fraud

Anti-Fraud & Falsification Clause

Every professional partner formally commits to never:

  • Falsify reports, photos or documents
  • Artificially inflate costs
  • Present a third party's work as their own
  • Soliciting off-platform payments

Sanction: Immediate termination, payment freeze, reporting to authorities, permanent ban and legal proceedings.

Professional Liability Insurance (PLI)

Each professional partner contractually commits to maintaining active PLI insurance covering their activities on the platform. A confirmed lack of insurance can lead to account suspension. This contractual requirement is there to protect clients in case of damage related to the work.

Frequently asked questions

The client approves each payment after receiving the inspection report. The inspector recommends, but only the client decides.

Timestamped photos/videos, certified inspection reports, platform messages, and signed delivery documents are accepted.

An independent inspector, certified by DiasporaBuild, visits the site at each key milestone. They produce a detailed report with photos and recommendations.

The mediation team takes over the case as soon as it is opened. Resolution time depends on the complexity of the case and the evidence provided by both parties.

No. Payments are managed via Stripe. DiasporaBuild orchestrates the process (milestones, validation, release) but never directly handles your funds.

Bypassing is detected and progressively sanctioned: warning, 7-day suspension, then permanent ban with earnings freeze.

Inspectors are validated separately from contractors and receive no payment from them: they are paid by the platform. Assignment is made by DiasporaBuild, not by the contractor.

Yes. You can open a dispute within 7 days of receiving the report. A new inspection can be requested.

Let's build together with confidence

DiasporaBuild is committed to protecting your projects and fostering fair professional relationships between all parties.

Payment protection
Certified inspections
Francophone support
Guide & data

Trust at a distance — how DiasporaBuild protects you

Security & protections — frequently asked questions

What if the contractor disappears with the money?
Funds are NEVER transferred to the contractor before milestone validation: they remain held by our payment provider until you validate progress. In case of proven abandonment, unreleased funds are returned to you.
Are your personal and banking data protected?
Yes — EU hosting, AES-256 encryption at rest and TLS 1.3 in transit, Stripe tokenisation for cards, optional 2FA on accounts, external GDPR-compliant DPO.
How is professionals' identity verified?
RCCM/CBI check, online verification (open corporates, local registers), phone call to the professional Order, video interview for new registrants.
What if I discover a defect after delivery?
1-year completion guarantee + 10-year structural guarantee (mandatory for certified companies). Report in the app → expert assessment → repair at the company's expense.
Can I recover my funds if I cancel the project?
Yes, UNRELEASED funds are recoverable within 5 working days. ALREADY validated and paid milestones remain with the company (service rendered).
Can the DIBO AI see everything I do on the platform?
No — DIBO only analyses the documents and photos YOU upload (or that your contractor uploads with your permission). No access to bank accounts or external emails.

Our security stack

LayerTool / StandardPurpose
PaymentsStripe (card, transfer) + Mobile MoneyFunds not released before milestone validation
IdentityGoogle OAuth + optional 2FAPrevent phishing
Data at restAES-256 (MongoDB Atlas EU)DB encryption
Data in transitTLS 1.3Network encryption
Bank cardsStripe PCI-DSS L1 tokenisationNever stores the PAN
BackupsDaily, encrypted, 30-day retentionDR tested quarterly

Going further

Remote trust is the heart of our proposition. A diaspora client investing 60, 100 or 200 million FCFA in a build cannot afford uncertainty. We have therefore layered four levels of protection: contractual (OHADA-compliant contracts, electronically signed with strong identity proof), financial (funds locked in funds held, released only at validated milestones), technical (weekly photo report, anomaly-detection AI, independent inspector notes) and legal (free mediation, OHADA / ELC arbitration). This combination strongly reduces the risk of fraud and pushes companies to perform rather than negotiate. Trust is earned through transparency, verification and visible project progress — that is DiasporaBuild's founding principle.